The link below launches an application that allows HVC support staff to troubleshoot your computer.
You must be on the phone with HVC support staff to use this service.
Click Here to Give the Help Desk Control (Windows XP)
Do Not Use Unless Instructed To Do So By Support
Windows Citrix ICA Web Client (10.200)
MacOSX Citrix ICA Client (10.00.601)
This page is designed for HVC staff, employees, and administration use only. This site and its corresponding tools are monitored for any unauthorized access or connection attempts.